Frequently Asked Questions

Frequently Asked Questions

We have gathered some of the most common questions from patients and answered them here. If you have a question that is not answered, please contact us through our Contact us page and we would be happy to assist.

Balewadi Clinic is normally open 7.30 am to 9.30 pm, and Pashan Clinic 7.30 am to 8.30 pm. There is half day working on Sundays.

HealthBay Clinic has collection center of Metropolis Labs for Path Tests. Phlebotomist is
available at Balewadi from 7.30 am to 6.30 pm and Pashan 7.30 am to 4.30 pm. Please note if cut-off for sample dispatch to the lab is over then it is sent first thing next morning.

Yes, they are available at both Balewadi and Pashan Clinics.

Yes. Consultants in various Super Specialties are available at HealthBay e.g. Medical
Oncologist (Cancer Specialist), Neurologist, Infertility Specialist, Pulmonologist (Chest
Specialist), Cardiologist etc.

No appointment is required for Pathology Test.

Yes, appointment is required for Sonography.

Our diagnostic services include X-Ray, Sonography, 2D Echo and Colour Doppler, PFT,
Treadmill Test (TMT), ECG, Cancer Screening Test and various types of Vaccinations etc.

We don’t see patients of accidents, burns and heart attack. Our’s is a purely OPD setup.

Yes. We give all types of Intramuscular (IM), Subcutaneous (S/C) and Intravenous (IV)
Injections including Iron Sucrose and Iron FCM regularly. All injections are given on
showing valid prescriptions.

Yes, they need Vaccinations. There are some vaccines which need to be given annually
e.g. flu vaccines whereas others are for specific purpose e.g. rabies vaccination against
dog bite; rubella vaccines against German measles (valid life long), hepatitis B (valid for 5
years) etc.

The turn-around time for path test depends on the time sample is given and the type of
test. Most of the reports are available same day evening, and sent directly on patient’s
email. Some tests requiring sensitivity analysis or special processing may take a few
days, please check with our Phlebotomist for specific details.

No. Radiologists are specially trained to read X-rays as well as other imaging examinations. At HealthBay Clinic, our radiologist has many years of experience. The one
that takes X-ray is called X-ray technician.

No. X-ray technician is not authorized and qualified to interpret the X-rays. X-rays are
interpreted by radiologists, orthopaedists and other clinicians.

One should bring list of prescription drugs and vitamins you are taking; copy of medical
records from the previous doctor; details about your health background which includes
chronic conditions and diseases and past surgeries; family history details both from your
and your spouse’s side.

Regular body check-up is vital for general wellbeing, As it offers a detailed and systematic overview of one’s general health. General body check-up can be done once or twice a year. If your family  background shows some disturbing/strange marks or you experience some illnesses, then your check-ups will be needed more frequently. This allows the physician to monitor and cure the disease before it gets worse.

Know about our Health Packages

Most ultrasound exams require no preparation.

However, there are a few exceptions : For some scans, such as a gallbladder ultrasound, your care provider may ask that you not eat or drink for a certain period of time before the exam. Others, such as a pelvic ultrasound, may require a full bladder. Please check with your doctor.